I worked in a community college financial aid office for 9 years. I saw the exact same things. Your diagnosis is spot on. College administration costs are so convoluted and unfair to faculty and staff. An overhaul of higher ed is past due.

Offering college and career choices need to match local and state needs (current and forecasted). Offering degree tracks in subjects where there are no jobs while allowing kids to get 40k-80k in debt is absurd.

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